FAQ

fAQ’s

Frequently Asked Question’s

What are the features of the PILANKY®?

  1. 100% designed in Australia
  2. Quality, Handmade in Tweed Coast, NSW, Australia for custom orders
  3. Long life for kids to use from age 1 – 6
  4. Comfortable Double Layer Padded Mattress, Pillow, Sheet and Blanket
  5. Sheet is double width and detachable on Pilanky’s so that each element can be washed separately
  6. Blanket is double width and is also detachable for hotter months
  7. Neatly rolls into a bag with Velcro tabs which is easy for kids to carry
  8. Kids sleep toy can be rolled up inside the PILANKY®
  9. 100% Cotton / Cotton Poplin fabric with top quality Polyester Dacron Wadding inside for padding and comfort
  10. Personalised Embroidered Child’s Name on the outside of the bag
  11. 100% Machine Washable

 

What fabric choices do you offer?

See all Fabrics available in the Pilanky Store.

All fabrics and trim colour can be chosen online in the Pilanky Store, interior colours are matched for mattress, sheet and blanket to trim colour choice.

Can I supply my own fabric if I don’t like the fabric selection?

Yes you can supply your own fabric for the exterior of the Pilanky. Please contact us for further details – jo@happyjodesigns.com.au

What is the size of the PILANKY®?

The PILANKY® folded up is approximately 54cm wide and 38cm high.

When folded out the length of the PILANKY® is 145cm long.

What Payment options do you provide?

Payment can be made by Pay Pal, Credit Card or direct deposit.

Once payment is received, your product will be sent within 7-21 days.

What are the recommended Washing Instructions?

The PILANKY® can be either hand washed or machine washed in cold water. Do not bleach. Can be tumble dried. Do not Dry Clean. Warm iron.

For the PILANKY® we advise washing the sheet and polar fleece blanket unattached from the mattress.

How quickly can you deliver?

Delivery is within 7-21 days of receiving payment for your order. If you require your order urgently please specify on the order in the Notes section and you will be notified by email if this deadline can be met.